Privacy Policy — How sahabet Protects Your Personal Data

01 Who We Are

sahabet operates as an online gaming platform serving players based in the Philippines. When this policy refers to "sahabet," "we," "us," or "our," it means the platform operating at sahabet.run and the team responsible for how your data is handled.

As the party that collects and processes your personal information to run the platform, sahabet acts as the data controller for all player data. If you have questions or concerns about your data, you can reach the support team at [email protected].

02 What Personal Data We Collect

When you use sahabet, we collect different types of information depending on how you interact with the platform. Here is a summary of the main categories:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or religious beliefs.

03 How We Use Your Data

sahabet uses your personal information for specific, legitimate purposes connected to running the platform and serving you as a player. We do not use your data for purposes that go beyond what is described here.

• Account management: Creating and maintaining your sahabet account, and verifying your identity during registration and KYC.
• Platform operations: Processing deposits in PHP, recording gameplay and bet activity, handling withdrawals, and managing your account balance.
• Security and fraud prevention: Detecting unusual account activity, preventing unauthorised access, and protecting against money laundering and fraud.
• Responsible gaming: Monitoring gaming behaviour to support self-exclusion, deposit limits, and session management tools that players set themselves.
• Customer support: Responding to your queries, resolving issues, and keeping records of support interactions for quality and accuracy.
• Legal and compliance obligations: Maintaining records required by applicable laws and responding to lawful requests from authorities.
• Platform improvement: Analysing aggregated, anonymised usage patterns to improve game selection, navigation, and overall platform experience.

04 Cookies and Tracking

sahabet uses cookies and similar technologies to keep your session active, remember your preferences, and understand how the platform is used at an aggregate level.

• Essential cookies: Required for the platform to function — these handle session authentication, security tokens, and core navigation. These cannot be disabled without breaking platform functionality.
• Analytics cookies: Used to understand traffic patterns and feature usage in aggregate. No individual player data is shared with analytics providers beyond anonymised usage metrics.
• Preference cookies: Store your language and display preferences so you do not need to reconfigure settings each visit.

You can manage cookie settings through your browser. Blocking essential cookies will affect your ability to log in and use the platform.

05 Who We Share Your Data With

sahabet shares personal data only when it is necessary and with parties that have appropriate data protection obligations in place.

• Payment processors: When you make a deposit or withdrawal in PHP, the relevant payment channel (such as a bank or e-wallet provider like GCash or Maya) receives the transaction data needed to complete the transfer. sahabet does not pass your gaming activity to payment providers.
• Identity verification services: During KYC checks, your identity documents may be processed by verification service providers under strict data handling agreements.
• Platform and technology providers: Infrastructure, security, and platform software vendors who support the operation of sahabet may process limited technical data under contract.
• Law enforcement and regulatory authorities: Where we are legally required to disclose data — for example, in response to a valid court order or law enforcement request — we will comply with applicable Philippine law.

06 How We Protect Your Data

Security is built into how sahabet operates, not applied as an afterthought. The platform uses industry-standard protections to keep your account and personal information safe.

• SSL encryption: All data transmitted between your device and the sahabet platform is encrypted using SSL/TLS to protect it from interception.
• OTP verification: Sensitive actions such as logins from new devices and withdrawal requests require OTP confirmation to prevent unauthorised access.
• Access controls: Access to player data within sahabet's internal systems is restricted to authorised personnel on a need-to-know basis.
• System monitoring: The platform monitors for unusual activity patterns that could indicate account compromise or fraudulent behaviour.

No system is completely immune to risk. If you suspect your account has been compromised, contact us immediately at [email protected] and change your password without delay.

07 How Long We Keep Your Data

sahabet retains personal data for as long as your account is active and for a reasonable period afterwards to meet our legal, security, and operational obligations.

• Active account data is held for the lifetime of your account.
• Transaction and gameplay records are retained for a minimum period consistent with applicable financial record-keeping requirements.
• When you close your account, we will delete or anonymise personal data that is no longer required, subject to any outstanding legal obligations.
• Support communications are retained for a reasonable period to assist with ongoing or future queries.

08 Your Rights Over Your Data

As a sahabet player, you have rights regarding your personal data. You can exercise these rights by contacting [email protected].

• Access: You can request a copy of the personal data sahabet holds about you.
• Correction: If your information is inaccurate or outdated, you can request that it be corrected.
• Deletion: You can request deletion of your personal data where there is no legitimate legal or contractual reason for us to retain it.
• Restriction: You can ask us to limit how we use your data in certain circumstances.
• Objection: You can object to specific processing activities where we rely on legitimate interest as our legal basis.

We will respond to data rights requests within a reasonable timeframe. Some requests may require identity verification before we can act on them.

09 Minors and Under-21 Players

sahabet is strictly for players aged 21 years and above. We do not knowingly collect personal data from individuals under 21. If we become aware that an account was registered by someone under the minimum age, the account will be suspended, any data will be deleted, and the matter may be escalated further.

Parents and guardians who are concerned about a minor attempting to access the platform should contact us at [email protected] immediately.

10 Changes to This Privacy Policy

sahabet may update this Privacy Policy from time to time to reflect changes in our data practices, the platform, or applicable law. When we make updates, the revised policy will be published on this page with an updated review date.

Continued use of the sahabet platform after changes are published constitutes your acceptance of the revised Privacy Policy. We recommend checking this page periodically. For questions about any changes, contact us at [email protected].