sahabet FAQ — Frequently Asked Questions for PH Players

You must be at least 21 years old to register and use sahabet. This is a firm requirement for all players in the Philippines. Accounts found to be operated by players under 21 will be suspended, and any balance may be withheld.

No. sahabet strictly allows one account per person. Creating or operating multiple accounts is a violation of the Terms & Conditions and can result in account suspension and forfeiture of balances. If you have trouble accessing your existing account, contact support at [email protected].

Go to the Login page and enter either your registered mobile number or email address along with your password. If you are logging in from a new device, you may be asked to complete OTP verification for security. Your balance, VIP progress, and game history will all be there once you are in.

Contact the sahabet support team at [email protected]. Provide your registered mobile number or email address and be ready to verify your identity. The team will walk you through the account recovery steps. For security, sahabet staff will never ask for your current password.

KYC stands for Know Your Customer — it is the identity verification process required before withdrawals are processed. You will typically need to submit a valid government-issued ID. Completing KYC early means your withdrawals are not delayed later. It also protects your account by confirming that funds can only be sent to you.

All transactions on sahabet are processed in Philippine Peso (PHP). There is no currency conversion involved at any stage — what you deposit in PHP is exactly what appears in your balance, and withdrawals are returned in PHP.

sahabet supports Philippine online banking, bank transfer, and local e-wallets. GCash and Maya are among the local options available. All deposits are in PHP. Credit cards and cryptocurrency are not accepted as deposit or wagering methods on the platform.

Most deposits via local payment methods are processed quickly and reflect in your account balance within a few minutes. Processing times can vary depending on the payment method used and any bank or e-wallet processing windows. If a deposit has not appeared after a reasonable time, contact support at [email protected] with your transaction reference.

Withdrawal requests are submitted through your account settings. Funds are sent to the same payment method used for your deposit in PHP. KYC identity verification must be completed before withdrawals are processed. Players at higher VIP tiers on the VIP page receive priority withdrawal handling.

Yes. Deposit limits are available in your account settings as part of sahabet's responsible gaming tools. You can set a daily, weekly, or monthly cap in PHP. Reducing your limit takes effect immediately. This is one of the practical ways to manage your gaming budget. More details are on the Responsible Gaming page.

sahabet offers slots, live casino (including baccarat, blackjack, and roulette with real dealers), sports betting, eBingo, and fish games. All categories are accessible from a single account. Browse the platform using the Platform page for a full overview, or go straight to Slots, Bingo, or Fish Games.

Sports betting on sahabet covers Basketball (PBA and NBA), Volleyball, Boxing, Esports, Football, and other major international events. Both pre-match and live betting markets are available. Your active bets and bet history are saved to your account, so you can track them after logging in.

sahabet is a real-money gaming platform. Games and betting markets use your PHP balance. There is no separate demo mode for all game categories. Creating an account is free, and you only spend PHP when you actively place a bet or play a game with real stakes.

eBingo on sahabet is an online version of traditional bingo, with regular draws in dedicated rooms. You purchase cards in PHP, numbers are drawn electronically, and winnings are credited to your account automatically when patterns are matched. It is a straightforward, familiar format that a lot of Filipino players enjoy. See the Bingo page for more details.

Fish games are arcade-style shooting games where you use your PHP balance to fire at fish and other characters on screen. Different targets carry different point values and payout multipliers. Winnings are credited to your account in PHP. Visit the Fish Games page for the full lineup.

Contact sahabet support immediately at [email protected]. Describe the suspicious activity — unrecognised logins, unexpected transactions, or changes to your account details you did not make. Support will investigate and take action. Change your password as soon as you can access your account, and make sure your registered mobile number is current for OTP purposes.

No. sahabet support staff will never ask for your password via email, live chat, or phone. If you receive any communication claiming to be from sahabet that asks for your login credentials, do not provide them. Report the message to [email protected] immediately.

Yes. The sahabet app is available for mobile devices. Visit the App page for download instructions and device compatibility details. The app gives you full access to your account, balance, games, and betting markets — the same experience as the browser version, optimised for mobile.

No. Your sahabet account is stored on the platform, not on any specific device. Whether you log in from a phone, tablet, or desktop, your PHP balance, game history, bet records, and VIP progress are all the same. Switching devices does not affect your account in any way.

Yes. Deposits and withdrawal requests can be made directly from your mobile device, whether through the sahabet app or mobile browser. The same payment options — Philippine online banking, bank transfer, and e-wallets — are available on mobile as on desktop.

sahabet provides deposit limits, session time reminders, a cooling-off period for short breaks, and a self-exclusion option for longer breaks from the platform. All of these tools are available to every registered player. Full details are on the Responsible Gaming page.

Self-exclusion suspends access to your sahabet account for a chosen period. Once activated, you cannot log in or place bets for the duration of the exclusion. It is designed for players who recognise they need a longer break from gaming. To activate it, go to your account settings or contact support at [email protected].

No. Gaming on sahabet — including slots, live casino, sports betting, eBingo, and fish games — involves real PHP and real financial risk. No outcome is ever guaranteed. Always set a budget before you play, only use discretionary funds, and treat gaming as entertainment rather than a source of income. See the Responsible Gaming page for more guidance.